Shipping

Overnight, Economy and Local Pickup in Greenside, Johannesburg. Whatever delivery method you prefer, we always endeavour to make sure the product arrives in a timely & secure manner.

  • Overnight: the next day (2 days for outlying areas)
  • Economy: 5 working days

We take all the precautions possible to ensure that our products are delivered quickly and on time. If your order has not arrived yet, we promise to get to the bottom of it. Contact us ASAP by sending us an email: orders@deltagrowlight.com or send us a message using our Chat Bot on the website.

Contact us ASAP by sending us an email: orders@deltagrowlight.com or send us a message using our Chat Bot on the website – we’ll see how far along your order is and let you know what we can do to help.

We pride ourselves in the quality of our workmanship and materials. We would be devastated to find out that we’ve made a mistake, and we will most certainly make sure to fix the problem. In the highly unlikely scenario that something is wrong – contact us ASAP by sending us an email: support@deltagrowlight.com or send us a message using our Chat Bot on the website.

Our workshop is located at: Studio 201, Greenside Studios, Greenside, Johannesburg. 

Please be aware: We cannot accommodate on the day walk-in visitors. If you would like to arrange for a tour of our Deltagrow HQ, just get in touch.

Payment

We offer card payments facilitated by Yoco – https://www.yoco.com/za/

 Alternatively, feel free to make payment via EFT, just make sure to send your order number and proof of payment to us at payments@deltagrowlight.com

Yes all of our online payments are 100% secure and supported by major South African banks. Your payments are processed through Yoco’s highly secure and encrypted servers.

We are in the process of integrating Mobicred!

We will follow up on your order and payment but if no payment is made within 7 days, we may have to cancel your order.

Returns

Let us know within 30 days of receiving your order, and we’ll return your money in full. We have a 30 day money back guarantee.

Once we have confirmed your refund, it will take 5-7 working days for the refund to reflect on your end.